Terms of sale

Service provider

The services on this site are provided by Roberto Mas Marquez, self-employed professional, Tax ID (NIF) 61868284D, C/ Poeta Muñoz Rojas 5, 29006 Málaga, Spain. Contact: [email protected].

Purpose

These terms govern the purchase of the services published on robertomas.es: landing page and website design, GoHighLevel setup and automations, AI chatbots, managed hosting and WordPress maintenance. By ordering a service, you accept these terms.

Prices and taxes

Published prices are in euros and exclude VAT (21%), which is added to the invoice where applicable. Prices for custom projects are set in a prior written quote.

Payment

Projects (landing pages, websites, setups): 50% on order and 50% on delivery, unless otherwise agreed in writing. Monthly services (hosting, maintenance, chatbot): paid monthly in advance. Payments are made by card through Stripe or by bank transfer. We never store card details.

Timelines and collaboration

Stated timelines (for example, 7 days for a landing page) start once we receive the first payment and the required content (texts, logo, access). Delays in providing content extend the timeline accordingly.

Third-party licences

Licences for third-party tools (GoHighLevel, premium plugins, domains) are billed separately unless expressly included in the purchased plan.

Monthly services and cancellation

Monthly services have no minimum term: you can cancel at any time with 30 days’ notice by email. The current month is not refunded.

Hosting and maintenance: monitoring and security report

To protect your website, the hosting and maintenance plans include installing a small monitoring plugin on your WordPress site. It only records the versions of WordPress, the theme, the plugins and PHP. It collects no personal data: no visitors, no users, no content.

These versions are checked against public databases of known vulnerabilities. You receive, at most once a week, a security report by email listing the items to update and the known vulnerabilities affecting them. The report may be drafted with the help of an artificial intelligence tool, which only receives the list of components and their versions.

Depending on your plan, updates are done by us (Hosting + Maintenance, Full maintenance) or remain your responsibility (Hosting). The report may present our maintenance plans.

You can stop this report at any time with the unsubscribe link included in every email, or by writing to [email protected], with no effect on your subscription.

Ownership of the work

Once the full amount is paid, the client owns the delivered design and content. The provider’s own tools, templates and reusable code remain its property, licensed for the client’s use.

Right of withdrawal

If you order as a consumer, you have 14 calendar days to withdraw without giving a reason. If you expressly ask us to start before that period ends, you will pay for the part of the service already performed, and you lose the right of withdrawal once the service has been fully performed. This right does not apply to businesses or professionals.

Liability

We provide services with due professional care. Our liability is limited to the amount paid for the affected service, except in cases of wilful misconduct or gross negligence. We are not liable for failures of third-party services (external hosting, GoHighLevel, payment gateways).

Governing law and disputes

These terms are governed by Spanish law. Consumers may bring claims before the courts of their domicile; in all other cases, the courts of Málaga (Spain) have jurisdiction. EU consumers may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.